Argentum Quarterly Issue 2 2020
From the beginning of the COVID-19 crisis, while doing all the minute-by-minute work it demands, leaders also have been identifying what’s temporary, what’s a signal of future changes, and what endures. To move toward clarity, in this Argentum Quarterly we’ve collected insights, information, and recent thinking—what experts say and data indicate—to form a composite profile of the new senior living worker, what they want, what they need, and how to hire and lead them. Plus: Data, strategies, and implementation examples of skills transferability—an emerging essential. Sponsored by OnShift
Argentum Quarterly Issue 3 2020
Understanding and managing changing cybersecurity risks in the COVID-19 era and beyond
Reliance on technology in the senior living industry is progressing fast—and the COVID-19 pandemic further spurred this. Increased communication, EHRs, and telemedicine are invaluable to the mission of safety and quality care. But they can also leave sensitive information vulnerable—as some have experienced first-hand, through cyberattacks, human error, or fraud. What are the risks, now and ahead, how can we manage them, and how can we prepare our workforce? A range of experts address staying safe, lessons learned, and evolving trends to watch for.
Sponsored by Willis Towers Watson