Digital Publications and Toolkits

In an era of scarce resources, training is still a critical factor for retention and operational success. Thankfully, innovation and efficiency can help senior living providers get more bang for their training bucks. From private-label university programs to innovative high school partnerships, a revolution is underway in how we onboard, upskill, and develop star performers. This webinar will provide an overview of what works and what it takes to tune up how we train.

As we move forward from pandemic toward endemic, the sector’s need for an ongoing pipeline of qualified living leaders has never been greater. Many senior living communities are reviewing and evaluating impactful pathways and partnerships to ramp up career development initiatives that can support recruitment and retention of industry personnel. During this webinar, you’ll hear directly from experts about leading best practices and strategies to effectively recruit and retain top talent. Attend this webinar and: • Hear how the apprenticeship training model translates into an effective strategy to recruit, develop, and retain senior living professionals • Identify opportunities for supporting higher education-based workforce development solutions. • Come away with recommended next steps and resources to launch training programs within their organizations. Speakers: - Steven Chies, President, North Cities Health Care, Inc. - Shari Franey, Chief Operating Officer, Hamilton-Ryker - John Schulte, Vice President, Quality Improvement, Argentum - Nancy Swanger, Founding Director, Granger Cobb Institute for Senior Living - Moderator: Ashante Abubakar, Vice President, Workforce Development, Argentum

According to an AARP survey, most people—7 out of 10—like working with generations other than their own. The senior living industry demands and depends on successful generational collaboration—for its operational outlook, for the resident experience, and for the future of its workforce. And yet, this is one of the most common problems in our workforce: How do we create workplaces that attract and engage the next generation of potential employees? This webinar will take a two-pronged approach to this problem – from the workforce and resident engagement perspectives. Webinar sponsored by OnShift. NOTE: Upon purchase you will receive an email with a link to access the webinar. You will be asked to enter your name and email address to proceed.

Hiring and employee retention in senior living is a challenge in any environment. Regional or single-state operators without larger corporate structures can sometimes be at a disadvantage when competing with national players. Our members and webinar attendees asked for help, and this webinar is the response. Presenters will pack in as many strategies as possible for operators with fewer communities and smaller geographic footprints. NOTE: Upon purchase you will receive an email with a link to access the webinar. You will be asked to enter your name and email address to proceed.

Your ability to prevent, detect and manage risk related to falls is critical to successful senior living community management. In this webinar, you’ll learn about clinical risk management, claim findings and claims reduction methods. Gather strategic insights, best practices and innovative solutions to help you develop communication resolution programs and ensure patient transparency to reduce claim severity. You’ll also learn about technological solutions to help you detect falls and potential falls within your community as well as techniques to prevent falls at the resident level. Speakers: - Dr. Alison Cohen, Senior Director of Quality Assurance and Professional Development, FOX Rehabilitation - Rhonda DeMeno, Director Clinical Risk Services-Senior Living Center of Excellence, WTW - Marc McGrann, Director of Business Development, Vayyar Care

Extended until December 31, 2021, the ERC allows businesses impacted by COVID-19 to receive a Federal payroll tax credit in the form of a cash refund or a deduction and is worth up to $33,000 per employee. This segment will share the latest information surrounding the ERC and how members can take advantage of this program. • Learn why momentum is building for companies to take the ERC right now with Delta variant and supply shortages increasing. • Please note, the ERC is different than the PPP (Paycheck Protection Program). If you participated in PPP, you are still eligible for the ERC. Speakers: - Doug Hartshorne, Tax Incentive Consultant, Synergi Partners - Evan M Migdail, Senior Partner, DLA Piper LLP US - Jeff Walker, Senior Vice President of Sales, Synergi Partners